AT&T finally getting the heat for bad business practices…and did you know you can have an iPhone on a Prepaid Plan?

Ok, so it seems as though my blog is starting to sound like a Help Desk log…

I will try and spare you my painful details, but here goes..(by the way this is one of the reasons I don’t want a contract with AT&T!)

..below you will find a snapshot of my current iPhone Plan with AT&T.  Many of you might not realize it but you do not have to have a contract with AT&T to have and use an iPhone with their service.

On the other hand, I will tell you this…I have gone through some pains (so that you won’t have to) to get the iPhone activated.  Not just on my first, but on my second, and also on my third iPhone I had serious delays that hampered my use of this phone for anything at all.  Once Apple and AT&T put you through this process of either activating a new phone or upgrading an existing phone and you get stuck, then ohhhh boy!   It’s not fun, it’s not pretty.  The iPhone is usesless at this point and you cannot even use it to play songs, or anything.

Don’t think it’s just the prepaid users.  I have heard of many stories detailing how longtime loyal customers of AT&T’s contracts are having the same issues.

Anyways, its Apples under the tree now.  Rotten Apples.

So, for me it’s been anything but fun with this new iPhone Software Update 3.0.  The whole experience has been a disaster (at least for now.)  My iPhone does not work for anything, and Apple and AT&T have both said it should work.  Kinda.

AT&T GoPhone for iPhone

This was the final straw… AT&T has basically said that since I do not have a contract with them I can no longer use the service that I have paid for to use with my iPhone (kind of defeats the purpose of having prepaid right?)

After 12 years of having to deal with AT&T and the problems they cause for consumers in the Bay Area I have decided to pick up where I left off.

Here are some facts about the problems with AT&T and their wireless service:

- “Court Rules Lawsuit Against AT&T/Cingular Can Proceed”
http://www.consumeraffairs.com/news04/2009/05/arbitration_att.html

- AT&T has been crafty about legislation to prevent consumers from suing them, so not only are we stuck with this Monopoly but they are protected by law from us complaining.  Maybe things are changing now that we have consumer affairs on their tail.

- In May 2009, I was able to recover a $500 Credit from AT&T for a customer who had their DSL disconnected on accident by a 3rd party party marketing company. (was this an admission of a problem they created?)

I am on a quest for justice. I have seen the wrongful practices by AT&T go on for much too long now. Tell me your comments or compaints about AT&T, I will share more of my customer stories here later.

By the way, it looks like Go Phone Prepaid Plan only works on all iPhones except the iPhone 3GS.  This is since the iPhone 3.0 Software Update.  See you after the break.